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My bill

Julie1963
Visitor

‎12-08-2022 07:05 AM

Hi i am in turkey & have been connected to there wi-fi so why have you charged me extra charges 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-08-2022 07:09 AM

@Julie1963  Is your device in airplane mode ?  Have you sent any text or made any calls ?    All of your calls/text will only work over a cellular signal. 

Schockwave
EE Community Star
EE Community Star

‎12-08-2022 12:36 PM

@Julie1963 , just to add to what @Chris_B  has written, can you see what the extra charges are? It should tell you on your billing or account by clicking on extra charges, they would be listed.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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