cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My account is saying iam the account user and not the account holder

At110
Visitor
 
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Change yourself from User to A/C Holder under A/C Settings > Manage Numbers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @At110

Thanks for coming here. 

If you follow the advice provided in your My EE account online, you should have the option to change to account holder. 

Leanne 🙂