My account has been suspended as I didnt pay the full amount

CaraRayner · ‎15-10-2023

Paulg0 · ‎15-10-2023

https://ee.co.uk/content/dam/everything-everywhere/documents/managing-debt.pdf

Northerner · ‎15-10-2023

There is no account access on these forums. You'll need to speak to EE CS.

https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎15-10-2023

@CaraRayner Did you call customer services to inform them you couldn’t pay the full amount? If not you have broken the T&Cs of the contract you agreed too and EE have acted upon the T&Cs as laid out in your contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.