My Watch
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07-06-2023 12:10 PM
I upgraded my phone last year August and the guy put me on the plan and asked me if I need Apple Watch plan which I said yes to it.. but apparently he put me on a wrong plan and I was paying something that I could not use as I only noticed that it’s not working when one day I left my phone at home… I called EE and they said that I was put on wrong plan and the guy changed to to correct one .. until now my I’m not connected to the watch.. EE is charging me something that I can’t use.. I also raise ld a complaint but no one got back to me case (ref: ID20651217) . I will need to raise this to offcom @eelimited
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07-06-2023 02:32 PM
Hi @Christopher64,
Welcome to the EE Community. 🙂
Our Technical Support Team will be happy to help you get your watch connected if you get in touch.
Thanks
James

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