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My DD

Angieanderson19
Visitor

‎20-05-2026 08:04 AM

I have for the last 4 months set up my direct debit to be taken on the 19th of each month as this is the date I get paid, however it is being attempted on 15th so is sending me into an unarranged overdraft. My broadband slows till I ring yourselves to arrange again?!? This is frustrating me alot as this is the 4th month this has happened. Please can someone sort this for me 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎20-05-2026 08:08 AM

@Angieanderson19  call customer support and request that your billing date be changed to a date that suits you better. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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