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Community Activity
Old broadband account
Hi,this request is going way back - apologies for this. I did contact the broadband customer service billing line, we spoke for about 20 minutes but to no avail. They advised I come on to the community to see if anyone can offer any advice.I held a h...
Resolved! Text message from “EE” or scam
Hi I received the attached text message supposedly from Ee, just wondering if it’s a scam as I’m pretty sure my bill isn’t due to be processed yet. Thanks
New Ford Kuga 5g WIFI
I will soon be getting a new car that comes with 5G as standard. The first 3 months of unlimited is free.After three months, I can continue, but I need to pay for the service through Vodaphone!! Does anyone know if an extra EE sim would work? I have ...
HOW DO I CONTACT EE WITHOUT A PHONE
My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous!
Why do I need £20 spend cap to use my contract aboard?
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
I do l pay my phone bill and phone contract at the same time?
I started using ee phone contract from last month but have not received any bills for that. I only received data plan bills, is there any possible l can pay my phone contract bill as well? Please help.
Data Plan
Hi, I’ve recently put my add on sim card into a different phone but the data plan has moved with it and when I check my account it tells me that the sim is still on a unlimited plan but on the phone it tells me it has 2GB of data it can use, can anyo...
Switching from BT to EE mid contact
My BT broadband contract runs out 31st May ‘25, will I be charged a penalty for switching to EE in April?
People can’t hear me on the phone
Hi , People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help.
