Cancellation

Coreyriley1
Investigator
Investigator

I’ve cancelled a sim only deal within 14 days but I haven’t had any confirmation

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Coreyriley1,

Please allow up to 72 hours for a response to your cancellation request.

Thanks

James

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Coreyriley1  How did you cancel this ? And where did you get it from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I cancelled through the document the order was online 

James_B
EE Community Manager
EE Community Manager

When did you request the cancellation @Coreyriley1?

James

Yesterday 

James_B
EE Community Manager
EE Community Manager

Hi @Coreyriley1,

Please allow up to 72 hours for a response to your cancellation request.

Thanks

James