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Move phone number

Robbay76
Explorer

Can I move a phone number from one account to another  account 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Robbay76  only if you request a change of ownership.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

Hello @Robbay76 ,

Welcome to the community,

Is this your number and whose account is it? Please explain a bit more.

If it is in someone else’s name, then the person has to be with you to do this to give permission or let EE know, so that a text can be sent to do so. I would advise speaking to customer services with the other person present.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

It’s a number on my account but I want to move it to a family member who has a EE account now  

Chris_B
EE Community Star
EE Community Star

@Robbay76  Then you need to call customer support to request a change of ownership.   This other person needs to be present if possible as they have to accept that request change.    Is this  number on contract?  If it is that other person will then became liable for that contract payment as it’ll be on their account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.