Monthly payment
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02-05-2023 12:46 PM
Hi,
I want to stop paying monthly for data. Can I still make outgoing calls?
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02-05-2023 12:53 PM
Hello @Frangipani
Hope you're well?
You can't stop paying for Data in you're Tariff. If you did decide to stop paying your monthly bill then your account will be suspended and won't be able to make calls, send texts and data.
If you buy Bolt Ons for Data these can be Cancelled.
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02-05-2023 01:19 PM
Thanks. What's bolt ons?
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02-05-2023 01:22 PM
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02-05-2023 01:24 PM - edited 02-05-2023 01:28 PM
@Frangipani If you’re a contract customer you have an allowance that your tariff gives you. You can not remove part of that allowance even if you don’t want to use part of that allowance as that tariff is preset for what you get Your contract amount is for the contract term including any yearly price increase.
If your thinking is to lower your monthly bill this isn’t possible as you agreed to pay the contract over the contract term at that price point including any yearly price increase.
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02-05-2023 01:38 PM
@Chris _ B Thank you.
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02-05-2023 01:38 PM
@Profile closed Thank you, I'll check it out.
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02-05-2023 02:35 PM
Are you on contract or PAYG? If you are on PAYG you could stop your pack & just buy a 30-day mins. add-on. On contract your data is part of your monthly plan & cannot be split off.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
