Monthly bill seems higher than what it's stated when opened the account

Steward881 · ‎19-08-2023

Northerner · ‎19-08-2023

Anything in addition to your contract will be itemised.

Or it maybe the CPI increase in March.

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎19-08-2023

Hi @Steward881

Anything in addition to your contract will be itemised.

Or it maybe the CPI increase in March.

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Steward881 · ‎19-08-2023

Right ok. As when I upgraded to this tariff it said £15pm. So I thought ok I choose it, first bill varies as is high then since then it's £17pm. Thought I had extras on but none. Wish it was same as the SIM only website selection👍. Ta for the info