After being deceptively mis sold a tablet j thought I had had my issues resolved but have just seen my latest bill. Which is outrageous and nothing what I expected.
I recently upgraded my daughters phone and as I was finishing the phone call I was asked if I'd like to " add a tablet for £1.80 more a month". I wish I'd said no but for an only £1.80 extra it seemed an OK deal. This had all been confirmed by reviewing the telephone conversation.
I've had several conversations ranging from " you agreed to a new contract" to " sorry, you were correct".
Basically EE have added a third 24 month contract to my account for a cheap lenovo tablet with 5g data. How " an extra £1.80" a month leads to a new 24 month 5gb data contact is beyond me.
I thought i had sorted it out but now see that I've been charged £109 up front for this cheap tablet ( ok...they've given me a £59 discount but they've still charged me £50) and the monthly charge is £19. I'm sick of this.
Now no one is responding to my queries.
I'm fed up and will not be an EE vustomer much longer.
