Maybe lost

[Bethany16]

I regrettably got a 3rd line for a friend and I’ve been waiting for payment, is there a way I can lock the fone to prompt payment faster and have it unlocked once paid or am I just going to have to wait it out and most likely have to cover the bill myself. 

[Northerner]

Hi @Bethany16 

Is the SIM registered to you and your address? 

Just order the  new SIM (3rd line) and the SIM your friend has will be cancelled. 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-a...

Thanks 

[bristolian · Accepted solution]

The account holder can ask EE CS to put restrictions on any line for which they are responsible.