Manage payments service down

[BenB20034]

Hello,

Every time I go under the 'manage' section of the EE website on my account it says:

This service isn’t working right now: We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent.

It has been saying this for the past month or so now, is anyone else having this problem and do you know when It will be fixed?

Thanks. 

[Polo88]

I’ve been having the same problem too 

[XRaySpeX]

@BenB20034 , @Polo88 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

[Polo88]

Thank you so much I’ll give it a try 

have a lovely evening 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

[BenB20034]

Thanks but I don't need to pay anything, I want to see my account and the payments/subscription I am on. 

[Leanne_T · Accepted solution]

Morning @BenB20034 

Thanks for coming to the community. 

If you've had the same error message for over a month, please get in touch with our technical support guides on 150. They can check everything is set up correctly at our end and complete troubleshooting to help you access the account details.

Let me know how you get on 🙂

Leanne.