Invoices

Ja175
Visitor

Why can't I access my bills online anymore. It is asking me to download the app which I don't want to do

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Ja175 

Invoices are available under manage - billing and then choose your bill monthly and download.

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Ja175 

Invoices are available under manage - billing and then choose your bill monthly and download.

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

Hello @Ja175 ,

Welcome to the community,

Hqve you tried logging in via the website to your account? You should then see your bills by clocking on manage and then click on Billing, you should then be able to see your invoices via PDF and download them to view the breakdown.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.