Community Activity

EE App won't link products

I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board ...

Ribaudo by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Register Upgrade

Good afternoonI have upgraded my phone and received my new device. Usually i have details for a new eSIM in the pack but unable to see this and now having trouble activating the new handset against my accountCan someone assist with this please?Mick 

Mick0502 by Investigator
  • 4 Views
  • 3 replies
  • 0 Helpful

Unable to access my business account online / app

Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...

Problems with the sim

Hi everyone, I've been a new customer for a couple of weeks and I've brought my old phone number to the SIM, first problem, if I'm at home I have to connect to the wifi to call but the person on the other end can't hear me, if I remove the wifi the p...

Chris828 by Explorer
  • 88 Views
  • 14 replies
  • 0 Helpful

WiFi engineer on way but im not in

I booked an engineer to come round as my rabbits nibbled my power cables so I just need some replacements. I have just had a text to say an engineer is on his way but I have no way to tell him I am not there 

Set up roaming before travelling?

I'm on a monthly contract and will be travelling to Jersey shortly.  Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming  - it just...

P60

Hi I’m a previous EE employee and need my p60 for a new job, any help with getting this hugely appreciated:)