Incorrect amount taken out of bank by nearly £200

Tikka60 · ‎13-07-2026

I am on a sim only contract monthly , today over £250 was taken out help

Northerner · ‎13-07-2026

There is no account access on these forums.

You need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎13-07-2026

Hi @Tikka60

There is no account access on these forums.

You need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎13-07-2026

Look at the breakdown of your bill to see what you've been charged for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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