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I want to cancel my contract

Mingle1
Visitor
 
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Mingle1  then you need to call customer support and give 30 days notice of termination. If you’re still within your minimum contract term you’ll be required to pay off the remaining contract term with a 4% discount on that fee. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Mingle1  then you need to call customer support and give 30 days notice of termination. If you’re still within your minimum contract term you’ll be required to pay off the remaining contract term with a 4% discount on that fee. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team

Hi @Mingle1 I'm sorry to hear that you're looking to cancel your contract, is there any reason that you want to leave?

If you're out of contract, you'll have the option to request a PAC to take your number with you, or set a disconnection notice.

Chris S