The EE Community

EE re-using peoples old numbers

Hi,  I recently added a data sim to my account so i can have home WiFi via 4G WiFi mini and I've been receiving text messages from it for someone else from a debt collection agency and from lottogo confirming there draws and winning withdrawals.what ...

how can i get sub titles withh ee television

how can i or is subtitles not posible on ee

5g

Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere

£10 Pay As You Go pack only gives me 5gb not 8gb

I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?

Why can i not view or change my billing date

New number - app not compatible with my phone

Hello everyone,I have 2 issues:1) I want to buy a 1-month contract sim, but I do not have a personal contact number to fill in the requirement field. I have only a greek mobile number that will be 14 digits length, but it asks for 11. May I use a con...

Connection down.

Is anyone else out there having trouble with their connection?Can never get hold of a human when contacting ee.  Was better when it was BT

Second corded phone

I want a second phone in another room in the house, but don't want wireless. So, can I plug a second corded phone into the Hub by using a "splitter", and then a cable to the other room? Will that work?

PAC

Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service?