I need to access old bills from over 12 months ago. How can I do this?

donalddonaldson · ‎20-01-2025

I used to be able to easily do this, but now you can't go beyond 12 months in bill history. Who do I need to contact to get a hold of bills past 12 months?

Northerner · ‎20-01-2025

Hi @donalddonaldson

You'll have to speak to EE CS on 150 about this request.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎20-01-2025

Hi @donalddonaldson

You'll have to speak to EE CS on 150 about this request.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎20-01-2025

You need to call CS & request re-issued bills @ £2.55 each.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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