I immediately cancelled the contract and returned the phone
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21-02-2025
08:29 PM
- last edited on
22-02-2025
10:38 AM
by
DanielPA
Hi,
I took out a sim only deal with EE and upgraded it to a device. I changed my mind the day I received the phone as I found a better deal with Tesco Mobile. I retuned the phone which was still sealed and unused and they received it on 29th January. However they are still telling me I have a £55 bill that is overdue? How can this be if I immediately cancelled the contract and returned the phone literally within 2 days of receiving it
Solved! See the answer below or view the solution in context.
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23-02-2025 01:16 PM
Hi @Sophieg80
Thanks so much for coming back and letting us know this has been sorted for you 🙂
Have a lovely Sunday.
Leanne.

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