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I did cancel my contract still asking for payments

Danish2644
Investigator
Investigator

Hi dear is there anyone come to private chat plz I have some problems thanks 

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Danish2644  This is a public forum not customer services if you need to speak with customer service it’ll be quicker to call them.    Live chat is available via the my EE app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @Danish2644 

Thanks for coming to the community. 

How long ago did you cancel the contract? 

Did you get a PAC to move the number to another network? 

Thanks 🙂

Leanne.

Danish2644
Investigator
Investigator

Hi dear any specialist help me I had contact with ee in 2023 then I cancel the contract now they asking for cancellation fees or early termination fees if I come back to ee again they will reduce the money from my credit file or finish the cancellation fees plz someone help me 

@Danish2644 : You were still using an EE contract in Mar. '24. When did you take out this contract?

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Danish2644
Investigator
Investigator

I already spoke them but no one show me right way if you can here plz come to private message I will discuss it here thanks 

@Danish2644  You need to call customer services about this as this is a public forum that doesn’t know who you are or know how much you owe EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.