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Getting my EE number back

erahu
Visitor

I cancelled my EE contract in October as I was leaving the UK for a while, I'll be back next month - is there any way I can get my old number back?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

When you disconnected your line in October, you relinquished your number and it will - after a period of quarantine - be returned to EE's number allocations pool.

In retrospect, an option would have been to transfer the number to PAYG and just ensure a single chargeable call or text was used at least once every 6months. This would have retained the number, which you could then revert back to pay-monthly when the time suited.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

When you disconnected your line in October, you relinquished your number and it will - after a period of quarantine - be returned to EE's number allocations pool.

In retrospect, an option would have been to transfer the number to PAYG and just ensure a single chargeable call or text was used at least once every 6months. This would have retained the number, which you could then revert back to pay-monthly when the time suited.