How to get bill copy older than 15 months?

jmsk · ‎28-01-2026

Debbie_G · ‎28-01-2026

Welcome to the community.

You're able to view, download and print your bills for the last 24 months in the Bills & Payments section in the EE App or by logging in to your EE Online account.
If you would like a physical copy of your bill or are having issues viewing this, please give our team a call, they'll be happy to help.

Debbie

View solution in original post

Debbie_G · ‎28-01-2026

Hi @jmsk.

Welcome to the community.

You're able to view, download and print your bills for the last 24 months in the Bills & Payments section in the EE App or by logging in to your EE Online account.
If you would like a physical copy of your bill or are having issues viewing this, please give our team a call, they'll be happy to help.

Debbie

XRaySpeX · ‎28-01-2026

@jmsk : If you can't see older bills you can call CS & order duplicate bills for £2.56 each.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

jmsk · ‎29-01-2026

Thank you @Debbie_G