Community Activity

Order update

I ordered the google pixel 9 xl in obsidian a week ago today to be delivered to a store , I’ve received an order number I can track which hasn’t changed once and the only correspondence apart from that has been the direct debit confirmation for the d...

Rj1994 by Explorer
  • 34 Views
  • 7 replies
  • 0 Helpful

Nightmare

We were visited by a door to door sales person in December and as we were looking to change providers we arranged for her to come back so my daughter could be present to help me with the process. This is where the nightmare begins - we explained what...

Nairb44 by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Will182 by Visitor
  • 100 Views
  • 5 replies
  • 0 Helpful

Netflix - where is Standard with NO adverts ?

I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with  NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...

60s_Gonzo by Investigator
  • 519 Views
  • 4 replies
  • 2 Helpful

Resolved! Can’t link my sim to account

Hi, I recently took out a sim only contract so that I can get a data roaming package whilst abroad .. I did all of this instore .. I can’t link my sim to my account, I went into store to show them as I get so far into tbe process and it says we have ...

EE roaming in China

I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks

Unsubscribe from emails and texts.

Is there a way to unsubscribe from bloody text messages and emails regarding your monthly bill notifications, ' your bill is now ready to view' I'm in a bloody broadband contract, and the payments are the same every month. I do not need reminding. No...

Any videos on EE TV on Apple TV?

Hi all. I’m looking at TV with EE but wondering if there’s any video on everything you can do on EE TV on Apple TV? The information seems very sparse, thanks

RichNCL by Established Contributor
  • 45 Views
  • 3 replies
  • 1 Helpful

Resolved! Customer Service

Why cant I get to speak with anyone I call 150 and they we  have sent you a text no Text arrives and repeat GRRRRRRRR

Gary1236 by Visitor
  • 256 Views
  • 2 replies
  • 1 Helpful