How do I get to speak to a human being?

[Mull1gm]

I've been trying to find a way to speak to a PERSON re a recent (disappeared) text re 30% increase in charge for mobile.

[Alex_H]

Hi @Mull1gm,

Welcome to the EE Community

You can find the numbers to call us on our contact us page. If you select option 1 when calling you will get a text back to use our visual menu and just select the option to talk to someone about your bill. Or you can press option 2 when you call to use the traditional audio menu to select who you need to talk to. They will be able to check regarding the text message you received.

Alex

[Chris_B]

@Mull1gm  You call customer support on 150 and select option 2 then listen to the other options given and select the closest to your issue.