cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I find the invoice for the monthly payment for the handset?

ianGr8
Visitor

The payment for my handset comes out of my bank separate to my mobile bill, but it is not included on my mobile bill, or it seems as a bill of it's own.  Where do I find this invoice please?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @ianGr8 
Welcome to the community.

The device payment is on a Flex Pay agreement, so you don't get a monthly invoice. The original Device Credit Agreement will have given you the full breakdown of monthly payments. You should be able to find a copy of it under the 'Manage' section of the EE App.

Hope this helps.

Chris

 

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @ianGr8 
Welcome to the community.

The device payment is on a Flex Pay agreement, so you don't get a monthly invoice. The original Device Credit Agreement will have given you the full breakdown of monthly payments. You should be able to find a copy of it under the 'Manage' section of the EE App.

Hope this helps.

Chris