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How can I remove a Smart Watch from my bill that I no longer use

andy2120
Visitor

‎22-11-2024 12:22 PM

I recently upgraded my smartwatch, but my original one is still showing on my bill and still paying for it. How can I remove it?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎22-11-2024 01:43 PM

You need to phone EE giving 30 days notice of cancellation of your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

‎22-11-2024 02:34 PM

Hi @andy2120 

Welcome to the Community. 

To request termination of your watch subscription you'll need to call Customer Service on 150 from your mobile, where a guide will be able to complete the request for you. Contact Us | Help & Support - EE

For some helpful information about your final bill once you've cancelled your line visit What Will Happen With My Bill | EE

Ali