18-10-2023 02:57 PM
Solved! See the answer below or view the solution in context.
31-01-2025 07:59 AM
Morning @Wiggy187
Thanks for coming to the community.
If you have lost the SIM card, please give our mobile guides a call they will get your existing SIM blocked and send a replacement SIM card by post to your home address.
You can also pop into an EE store with photo ID, and they can replace the SIM for you.
Our Lost or Stolen Mobile Phone help page, has more information on reporting the SIM as lost.
Thanks.
Leanne.
18-10-2023 02:59 PM
Hello @rosebud62009.
I am sorry to hear you have lost your SIM.
Please report this to our customer care team by calling 07953 966 250 from any landline or provider.
The team will then be able to order you a replacement.
Alternatively, you can pop by your local EE Store with some photo ID they will be able provide you a replacement SIM on the day.
Katie
			
    
	
		
		
		14-12-2024
	
		
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			MikeT
		
		
		 
		
		
		
		
		
	
			
		
Can you please help my with sim card I have lost my sim card so I need new sim card with same number ************ this is my old number please help my tlsend it my new adress ************
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
15-12-2024 10:27 AM
Hi @Cornel1984 
Thanks for coming to our community.
To arrange a replacement SIM, please give our team a call and they'd be happy to help with this.
Lesley
			
    
	
		
		
		30-01-2025
	
		
		08:00 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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			BelmaL
		
		
		 
		
		
		
		
		
	
			
		
Yes need new sim
[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
30-01-2025 08:00 PM
Yes
31-01-2025 07:59 AM
Morning @Wiggy187
Thanks for coming to the community.
If you have lost the SIM card, please give our mobile guides a call they will get your existing SIM blocked and send a replacement SIM card by post to your home address.
You can also pop into an EE store with photo ID, and they can replace the SIM for you.
Our Lost or Stolen Mobile Phone help page, has more information on reporting the SIM as lost.
Thanks.
Leanne.
29-07-2025 05:11 PM - last edited on 29-07-2025 05:40 PM by Katie_B
Hi my name is Cosmin I lost my sim card with this number ******** and I really need it. Please help me
Mod edit: [please don't post personal information on the community]
29-07-2025 05:43 PM
Hi @Cos123.
I am sorry to hear you have lost your SIM.
You can order a replacement SIM online, over the phone OR by visiting your local EE Store with photo ID.
Please notify our customer care team as soon as possible that your SIM is lost so a bar can be placed on your account. You can do this by calling 07953 966 150 from any phone.
Katie
