Hi I have lost my sim card need a replacement but same number

[Katie_B]

Hello @rosebud62009. 

I am sorry to hear you have lost your SIM. 

Please report this to our customer care team by calling 07953 966 250 from any landline or provider. 

The team will then be able to order you a replacement. 

Alternatively, you can pop by your local EE Store with some photo ID they will be able provide you a replacement SIM on the day. 

Katie

[Cornel1984]

Can you please help my with sim card I have lost my sim card so I need new sim card with same number ************ this is my old number please help my tlsend it my new adress ************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Lesley_W]

Hi @Cornel1984 

Thanks for coming to our community.

To arrange a replacement SIM, please give our team a call and they'd be happy to help with this.

Lesley

[Wiggy187]

Yes need new sim

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

[Wiggy187]

Yes

[Leanne_T · Accepted solution]

Morning @Wiggy187 

Thanks for coming to the community. 

If you have lost the SIM card, please give our mobile guides a call they will get your existing SIM blocked and send a replacement SIM card by post to your home address. 

You can also pop into an EE store with photo ID, and they can replace the SIM for you.

Our Lost or Stolen Mobile Phone help page, has more information on reporting the SIM as lost.

Thanks.

Leanne.