02-09-2026 06:13 PM
Solved! See the answer below or view the solution in context.
03-09-2026 08:34 AM
Hi @pdytham
Thanks for coming to the community.
We don't have any way of checking the model on the community, but if you still have the phone you can go to Settings > General > About and it will show the model name.
If you no longer have access to the phone but have the box for the phone, it will show the model name on there.
If that isn't an option, you can give our customer service guides a call and they can look at the account to see if they can locate the phone in the account history.
Michael
02-09-2026 06:14 PM
Im lookin for the model of my wifes old iphone
03-09-2026 08:34 AM
Hi @pdytham
Thanks for coming to the community.
We don't have any way of checking the model on the community, but if you still have the phone you can go to Settings > General > About and it will show the model name.
If you no longer have access to the phone but have the box for the phone, it will show the model name on there.
If that isn't an option, you can give our customer service guides a call and they can look at the account to see if they can locate the phone in the account history.
Michael