Future Bills

MickMan2018
Contributor
Contributor

Good evening,

Was just wondering if it’s a “me” problem or something’s changed.

Used to be possible to see an estimated bill on the app but it seems to have disappeared?

App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy. 
 
Thanks. 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @MickMan2018 

If you go into the app and then click on "view full usage" it shows what's incurred outside of your bill. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

What exactly do you receive when you text BALANCE or BILL to 150?

Northerner
EE Community Star
EE Community Star

Hi @MickMan2018 

If you go into the app and then click on "view full usage" it shows what's incurred outside of your bill. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.