Fraud
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23-04-2023
05:10 PM
- last edited on
23-04-2023
05:17 PM
by
DanielPA
My namme is xxx xxxxxxxxx. I was shocked when i decided to upgrade my phone its saying i am suspended my bill account closed but i have no idea what your system says. Please check everything and make it right for me. I called you and stayed on the line nobody could help me. They suggest me to go to any branch. Yes i went to wood green branch .They couldnt help me as well. That fraud still under of my name effecting my credit score and now i cant upgrade as being real xxx xxxxxxxxx my phone number xxxxxxxxxxx. Please help me ASAP. ITS AN EMERGENCY REQUEST..
[Mod edit: Please do not post personal information on the public board. Thanks!]
Solved! See the answer below or view the solution in context.
Accepted Solutions
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23-04-2023 05:55 PM
@thekingofraud You will have to call and speak with customer services about this. This is a public forum that has no idea who you are and there is no access to your EE account from here.
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23-04-2023 05:55 PM
@thekingofraud You will have to call and speak with customer services about this. This is a public forum that has no idea who you are and there is no access to your EE account from here.
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23-04-2023 06:11 PM
Thank you Chris . I tried all way to sort it out but couldnt. Hopefully any member of EE can read and help on my issue thats my hope of writing here
Xxx
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23-04-2023 06:50 PM
This user discussion forum can have no access to your specific account. You need to raise this with CS.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-04-2023 07:40 AM
Hi @alidemiroglu.
Welcome to the community.
Please follow the advice provided and give us a call. Our customer care team can be contacted by calling 150 from an EE mobile or by calling 07953966150 from any landline or provider.
Katie
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03-05-2023 05:45 PM
Hi I am Kevin Kevin oriordan that message is not from me I think I'm being scammed.
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03-05-2023 05:57 PM
@Kevinoriordan What ? This is a public forum that has no access to your account or even knows who are are.
