25-12-2023 08:45 PM
Hi,
I cancelled my phone bill and was said it would be £79 and this was around a week ago, i haven’t been charged the final amount however my phone number has been transferred over to my new mobile provider and when i sign into EE my phone is gone and all my data? so i’m just confused as to what’s going on?
25-12-2023 09:23 PM
Hi @Tamzin3
Your bill will be the same date you are normally billed.
Thanks
25-12-2023 09:25 PM
@Tamzin3 you migrated your number away so obviously nothing will show. You’re not a EE customer any more. You’ll be billed accordingly when the bill is processed.
25-12-2023 09:56 PM
Hi, i’m normally billed on the 23rd and wasn’t 🙂
25-12-2023 10:22 PM - edited 25-12-2023 10:23 PM
When did your new mobile provider transfer your no. over?
Is the 23rd when your bill is normally posted online or when you pay it?
25-12-2023 10:35 PM
Hi,
my number transferred on the 13th december and my bill normally comes out by direct debit on the 23rd of the month
26-12-2023 10:03 AM
Hi @Tamzin3
Thanks for coming here.
Did you cancel the direct debit when you transferred to the other network?
Leanne 🙂