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Final Bill Refund

sb2301
Visitor

My contract was recently cancelled because I moved out of the UK and I received my final bill today of -£10.53. I believe this is a credit and will be refunded to me however I never had a direct debit set up, so how will I get it?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @sb2301 

Welcome to the community.

I believe it would be sent as a cheque to the account holder, at the account holder's address.  It may be worth having a chat with our Mobile Care team to see if they can send it to you another way.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @sb2301 

Welcome to the community.

I believe it would be sent as a cheque to the account holder, at the account holder's address.  It may be worth having a chat with our Mobile Care team to see if they can send it to you another way.

Chris