Community Activity

BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...

I have the same problem, although there is no option for a call, just an SMS.Tony

EE still using my deceased father's name

I migrated our mobile plans to EE a while ago. Agreed to move broadband from BT too and all seemed to go as well as can be expected.But I cannot merge all the services together to manage on the EE app because despite BT changing the name of my broadb...

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

Resolved! Sending back equipment

Hello, I am supposed to return a Smart Hub Plus and 4G router, but I only received one bag for 1 day of special delivery. I'm unsure what equipment goes in the bag. Would I be able to send them both back in the bag together? I have been told two diff...

Dexter20 by Investigator
  • 482 Views
  • 5 replies
  • 1 Helpful

Unable to activate Xbox Games Pass Ultimate

I subscribed to EE broadband and couple of months ago and got a free 12 months Xbox Games Pass Ultimate. I got the text message to confirm this. I have tried to click on the link in the text but it redirects to my account without a way to activate th...

Paolo11 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

unable to register

I am unable to register to EE Perk as the box for Company Email does not accept my email address.  Could you help please.Thanks Robert

Bobgee by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

EETV feature request

We've been using EETV on Apple TV 4K a week now. In the main I'm impressed - it's not as complete, nor easy as SkyQ but I'd guess it is better than Sky Stream, owing to the extra power of the Apple TV box.However, I have a few feature requests/bugs a...