Ending my contract

Scottyboi1985 · ‎17-03-2023

Can I end my contract early? This is due to price increase?

XRaySpeX · ‎17-03-2023

You may but you will have to pay it off until end of its min. term. The price was contractual which you accepted when you signed up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎17-03-2023

You may but you will have to pay it off until end of its min. term. The price was contractual which you accepted when you signed up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎17-03-2023

Hi there @Scottyboi1985

Thanks for coming here.

We’ve been upfront about our price changes when customers agreed to their contract, so customers always know where they stand. We are contacting customers directly about how the changes will affect them.

Any customer who is worried about paying their bills should contact us, and we’ll find a solution that works for them.

Thanks.

Leanne.