Cancellation

Sa1330
Visitor

Hello, how do I cancel my contract?? I have been provided with a company phone so no longer in need of my current mobile. 

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Accepted Solutions
bristolian
EE Community Star
EE Community Star

Just as a point of personal preference, having work & personal lines separate does allow for balance between the two which can be very useful during holiday times. But that's an individual choice.

Process for cancelling any pay-monthly line is at https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-... 

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Just as a point of personal preference, having work & personal lines separate does allow for balance between the two which can be very useful during holiday times. But that's an individual choice.

Process for cancelling any pay-monthly line is at https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-... 

XRaySpeX
EE Community Star
EE Community Star

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

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