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Email received not an EE customer.

lorelladavies18
Explorer

‎20-01-2026 07:38 PM - last edited on ‎21-01-2026 08:16 AM by

I have no contract but recieved an e-mail saying my payment og £10.44 is going up in april by nearly £3.00 why

0 Helpful
2 REPLIES 2
lorelladavies18
Explorer

‎20-01-2026 07:42 PM

Are you not replying?

0 Helpful
Katie_B
EE Community Support Team

‎21-01-2026 08:15 AM

Hello @lorelladavies18. 

Thanks for coming to the EE Community. 

Do you have a Home Broadband or Mobile account?

Could you please confirm the email address which the email came from? until we have confirmed if this is genuine please don't click on any links or provide any personal information. 

Speak soon, 

Katie