Early bill..

snakey1975 · ‎04-06-2022

Hi all, signed up to EE from O2 on the 26/5. Ported my number over and was all activated 27/5. I'm on £20 p/m 160gb sim only. Can someone say why I've already had a £20 bill go out today after only a week? I work 12hr shifts and can't get into my EE store till Monday. Thanks for any help. 👍

XRaySpeX · ‎04-06-2022

You pay your bills a month in advance plus for the 1st bill for the few days between when you joined & when the 1st bill is raised. It's much the same for all mobile networks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Chris_B · ‎04-06-2022

@snakey1975 because you pay pro rata not in arrears.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎04-06-2022

You pay your bills a month in advance plus for the 1st bill for the few days between when you joined & when the 1st bill is raised. It's much the same for all mobile networks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP