The EE Community

Closed account

says my accounts be closed for about 4 months now,, i had the  contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged 

After hibernation number not registering on network

After the SIM/number was taken out of hibernation I was told the SIM needs to register within the UK on the network. I asked my accountant to do so for me as I am currently abroad. Well, SIM was put in a phone  but not possible to place a call.Can yo...

ee app and website suggestion

I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two f...

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

‘Message us’ is not available in the app

hi, I was trying use the message us service in the app and it’s not showing, has this service been removed? 

HR Reference

Hi, I need a reference from HR with these details, also a mobile number. Thanks 

Sim

Online ordering

Order on EE website for a change to pay monthly with IPhone 16 pro max desert 256gb and paid £30 upfront, the money was instantly deducted from my account but was then just taken to an error screen with no confirmation email or texts. Money gone from...