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Jay1919
Visitor

‎24-09-2023 05:42 AM

I’ve been with EE for 13 years I have three contracts with them. One contract has ended and I’ve been trying to get them to switch that one to pay-as-you-go. I’ve called them so many times and they haven’t done it do you not join EE leave them as soon as possible 

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1 REPLY 1
Christopher_G
EE Community Support Team

‎24-09-2023 10:16 AM

Hi @Jay1919 

Welcome to the community.

When you request to change a line from contract to pay as you go, it usually goes through 30 days later. Have our Mobile Care team been able to confirm that this is in place?
Chris

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