I am extremely disappointed with the service I’ve received from EE while trying to upgrade my phone. I have called eight times, and each time, I was told their system wasn’t working and that I would receive a callback. Despite these assurances, no one has followed up. As a loyal customer for years, I find this unacceptable and am now considering leaving EE due to this ongoing issue. And calling again just seems pointless given my past experience.
Anyone else had the same problem?
