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EE sim by broadband discount

Suzi82
Investigator
Investigator

Hi I’m looking for advice as I’ve just switched my broadband to BT from EE I already have 3 sims with EE but looking how to link them together so I get my discount on my sims 

I read I need to link EE ID or something but this is confusing me I’ve tried calling them but I get cut off and messages I’m waiting for someone to message me back which is like an hour ago.

can anyone please advise me.

 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Suzi82,

Welcome to the EE Community

To get your EE One benefits from having both broadband and mobiles with us, you do need to link both mobile and broadband accounts to the same EEID as mentioned. Our help page has instructions how to link up both.

If you do have any issues completing the link via those instructions, it is best to get in touch so our team can help get it linked for you.

 

Alex 

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Suzi82 : To qualify for the EE One discounts you need to link your 3 SIM nos. to the same EE a/c that your EE BB is linked to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Alex_H
EE Community Support Team

Hi @Suzi82,

Welcome to the EE Community

To get your EE One benefits from having both broadband and mobiles with us, you do need to link both mobile and broadband accounts to the same EEID as mentioned. Our help page has instructions how to link up both.

If you do have any issues completing the link via those instructions, it is best to get in touch so our team can help get it linked for you.

 

Alex 

Thanks.
I contacted EE and they said I need both broadband and mobile with EE to get the one discount
But spoke to BT so I’m awaiting a sim with them which is cheaper than what I’ll be paying with EE.

I can always leave after a month as only rolling.

Thanks.

Sue
Alex_H
EE Community Support Team

@Suzi82 Apologies I read your initial post as moving from BT to EE not the other way around. EE mobile customers with BT broadband do get access to exclusive mobile deals with a 30% discount and double data as part of our best of both promotion. 

Or you can look at moving to BT as you mention for deals on their SIMs. Thanks for coming back to update us. 

 

Alex