EE calls that hang up

Brighty87 · ‎15-04-2025

what is it with the phone number 01438 989231 claiming to be EE and then hanging up as soon as they introduce themselves. ive had 2 today and a few others over the last week

Leanne_T · ‎16-04-2025

Morning @Brighty87

Thanks for coming to the community.

If you would like to change your marketing preferences to opt out of sales calls from direct partners, please call us on 150 and the team can look into changing this for you.

If you receive a call from any other number not listed on the direct partners list, please see the Online Security: Avoid and Prevent Scams page for details on reporting scam calls.

Leanne.

View solution in original post

XRaySpeX · ‎15-04-2025

That no. is from Step Change, 1 of EE's Direct partners

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎16-04-2025

Morning @Brighty87

Thanks for coming to the community.

If you would like to change your marketing preferences to opt out of sales calls from direct partners, please call us on 150 and the team can look into changing this for you.

If you receive a call from any other number not listed on the direct partners list, please see the Online Security: Avoid and Prevent Scams page for details on reporting scam calls.

Leanne.