EE Price hike Robbery

[Phil071]

So just got my latest letter from EE stating that my account will increase by a whopping £3.19 pm in line with inflation. This is absolutely disgusting as my own earnings don't even go up that much! They say it's based on CPI but any responsible company that wants to retain the loyalty of their customer base would waive this. So unlike me who they have over a barrel, if you are near the end of your contract then show how disgusted you are with these robbery merchants by walking away immediately. They are an absolute disgrace in times of a recession!!!! 

[Northerner]

Hi @Phil071 

The rise is part of your contract and part of your terms and conditions you agreed to when you took out the service. The same situation for most services you will have with other companies. 

Information on the CPI rise can be found here;

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

If you cannot afford your bill read here;

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

[Schockwave]

@Phil071 , all networks do this, Martin Lewis said this on his program on ITV about it, and this happens every year, and as @Northerner  has pointed out, this was in your contract when you joined EE.

[Phil071]

Hi Mark, yes am well aware of that but if you read my item properly by EE
taking a stance on this robbery inflation tax then they would retain more
customers and add more. After all it is a stealth tax and don't need to do
this as they are overcharging customers and making a pretty penny on their
poor clientele. Maybe you have enough money to pay extra but most dont

Phil

[Phil071]

Yes I am well aware of this but read my post properly

Phil

[Northerner]

Hi @Phil071  Ok then EE waiver these charges.

Who pays for the EE staff, buildings, vehicles, free equipment, website, utilities, network expansion....etc..etc.

Costs rise simple simple as. 

Thanks 

[Phil071]

We do! But when people leave say goodbye to all you said!

Phil

[Tinytrouble]

Based on CPI plus 3.9% so 7.9% all in.....total disgrace and an absolute rip off, no-ones wages are increasing by 8%, let alone all the other price increases.  Absolutely disgraceful......

[Chris_B]

@Tinytrouble   What you are paid has nothing to do with EE and I never know why people mention that.   You did however agree to the contract and the terms set out in that contract. So on that basis alone you knew that there was a yearly price increase of CPI +3.9%.   The CPI figure is from December and that’s published mid January so even before you found out how much it’ll be  can work out what it’ll be.  
 
What’s the point of the contract between yourself and EE ?  

[Tinytrouble]

It has everything to do with it, obviously if prices increase more than my increase it's another squeeze on my end...as you clearly work for them you agree with this....other's don't.

Luckily my contract is due to end in April so I am free to get a better deal elsewhere.