13-11-2024 11:11 PM - edited 13-11-2024 11:11 PM
Tried to contact an EE Guide through their message system. Automated message said about 30 minute wait, 1 hour later I gave up.
Think I might stay with BT!!!
14-11-2024 10:44 AM
Hi @Nitonboy,
Welcome to the Community!
We don't want you to have any trouble getting in touch with our team to speak about your account. Are you able to trying giving us a call, and you might get through more quickly?
Rach
15-11-2024 10:29 PM
Hi @ Rach_H.
I did get through the following morning on the chat line.
However they have only 'promised' to look into my request on Monday when I change over after guide said they will (I copied the chat).
So we will see.
