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EE GUIDES

Nitonboy
Valued Contributor
Valued Contributor

‎13-11-2024 11:11 PM - edited ‎13-11-2024 11:11 PM

Tried to contact an EE Guide through their message system. Automated message said about 30 minute wait, 1 hour later I gave up.

Think I might stay with BT!!!

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2 REPLIES 2
Rach_H
EE Community Support Team

‎14-11-2024 10:44 AM

Hi @Nitonboy,

Welcome to the Community!

We don't want you to have any trouble getting in touch with our team to speak about your account. Are you able to trying giving us a call, and you might get through more quickly?

Rach

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Nitonboy
Valued Contributor
Valued Contributor
In response to Rach_H

‎15-11-2024 10:29 PM

Hi @ Rach_H.

I did get through the following morning on the chat line.

However they have only 'promised' to look into my request on Monday when I change over after guide said they will (I copied the chat).

So we will see. 

 

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