Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Direct debit

Mmcd70
Explorer

‎23-05-2026 08:22 AM

Need to change bank details for my direct debits 

0 Helpful
3 REPLIES 3
Mmcd70
Explorer
In response to Chris_B

‎23-05-2026 08:20 AM

It’s not allowing me to change bank details for my phones & broadband 

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎23-05-2026 10:37 AM

@Mmcd70  You can do this yourself via your online EE account, or you can call customer support to help with this 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Peter_W
EE Community Support Team
In response to Mmcd70

‎23-05-2026 11:14 AM

Welcome to the Community, @Mmcd70 !

What exactly is happening when you try to update this? 

If you've been having issues with the app, it's also worth giving the browser version of your account a try too.

You can find the option to manage your direct debits in the billing section.

Peter

0 Helpful