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Device costs/flexi plan

baileyuk
Investigator
Investigator

hello, why is the price so high for the samsung s25 contract? your currently making people people pay for both for the device and the contract both of which come up to a min of £50 odd a month, other mobile phone contracts offer the contract for them for as little as £32 with almost the exact same contract deals from a smaller company who "piggyback" off the network infrastructure of others. and why is ee suddenly seeming so high in costs? 

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

EE's default option is currently the FlexPay, where the device-loan & airtime-plan are contractually separate thus with independent repayments. The device-loan is a fixed-term plan, the airtime is a minimum-term based option,

You may be able to opt for a traditional plan if you'd prefer, where all the costs are contractually bound into one single payment that is operated on a minimum-term basis.

MVNO's have traditionally competed on cost, they're not in any position to compete on service levels and their very nature is the budget end of the market.

Chris_B
EE Community Star
EE Community Star

@baileyuk  MVNO networks tend to be cheaper. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Carole72
Visitor

Hi. 

I have the same question. I have been with Orange who where then bought out by  EE for over 30 years and now may have no choice but to go elsewhere.  Bailey can I ask did you go with another company or manage to get EE to combine the price? 

Thank you 

 

hello carole, i was going to leave if i was thinking of leaveing...but then i got offered a more reasonable offer of the samsung s25 126gb with the galaxy 3 buds pro and a galaxy watch 7 (promotional offers) for £45 a month with the unlimited texts, unlimited calls and 25gb data at 100mbps. I decided given all the hassle of moving around places and risking it with a new company for the sake of £10 a month wasnt worth it also  i still have 2-3 months on my contract i decided to take it and got a digital e sim too. if you are looking to get another phone/contract if you can I would hold out another 3 months or so and wait for the black friday sales to come. and take advantage of all sales on offer.