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Debt company?

Riainisgar
Explorer

So recently I am getting calls from a debt company yet my bills are up to date? Is anyone else experiancing this? My bills do not go out on (14th of October) its always 25th on my pay day? Are these spam companies? 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Riainisgar  as long as you know that your bills are up-to-date and you’ve been checking your EE account to make sure and you can see it coming out of your bank account then its highly likely thats  it’s spam,   But you can check this by calling customer service. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Sounds awfully like spam callers, but do they give any details of what debt they are seeking?

Block their number and move on, personally. Any genuine recovery firms will write to you.

The called me from Birmingham saying they are with Advantis debt collectors (i searched up the company and they had EE on one the debt collectors for broadbands and phone bills) and even gave me some policy number? But all my bills are up to date and the amount is not the amount on my phone bill? So I went here to question about it! But sounds like a scam caller to me!

 

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