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Copy invoices

TadanoUK2024
Investigator
Investigator
 
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Are you asking for copies of old bills you no longer have access to via your EE a/c. If so, you need to call CS & request duplicate bills to be sent @ £2.55 each.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Are you asking for copies of old bills you no longer have access to via your EE a/c. If so, you need to call CS & request duplicate bills to be sent @ £2.55 each.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
TadanoUK2024
Investigator
Investigator

Hi I need to know if I have registered the account correctly.  KR

Well, login to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

We are now in 2025 and we are having the same problem as last year, whereby we are not receiving invoices for the direct payments.  We are unable to download this information I have tried calling directly.

Debbie_G
EE Community Support Team

Thanks for getting back to us, @TadanoUK2024.

I'm sorry to hear you're having trouble with this.

Could you let us know what happens when you try to download your invoices, are you seeing any error messages or does the page not load?

Also when you called, were you able to speak with our team? If so, what have they advised?

Debbie