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Contract ended

Avtandili
Investigator
Investigator

Good morning, the contarct is ended, I want to now know, how much will cost from.january if I'm keeping the number

6 REPLIES 6
bristolian
EE Community Star
EE Community Star

If you have given 30days disconnection notice, then your monthly cost will be zero once that period has expired.

If, by "contract is ended", you mean your minimum-term has ended but you're continuing on the rolling basis, then your monthly cost will be exactly the same as it is is now.

EE's traditional contracts have one single monthly payment covering your phone & airtime, the two are not separated. The newer FlexPay contracts have two separate payments - one for your airtime, the other for the finance loan. When the loan is repaid, the airtime continues as normal.

Chris_B
EE Community Star
EE Community Star

@Avtandili   Is this a flex tariff where you are billed separately for the device and the airtime? Or do you receive one bill to pay for the airtime and the device ?  If it’s one bill then it’ll stay as it is for 3 months then you’ll get a 10% discount, you can upgrade to a sim only.  On a signal bill contract the device cost isn’t removed once you get to the minimum term.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

But  I want just keep number, I don't want pay in januar the same amount, I will only pay monthly for number, or I will just want to cancel everything. Because contract ended 18.12.25.

Can you explain me, how now it's gona work. Because I want pay minimum amount

I have 1 bill all the time. . Im paying 118, 79 per month. But I want minimum payment to pay.. just  can you doit  for me

bristolian
EE Community Star
EE Community Star

There is no access to individual customer accounts on this public forum, and the users (myself included) who've responded so far are not EE staff.

Once your minimum-term has passed and you are (to use a popular term) "out of contract", your contract still continues on the exact same basis it already is, unless you explicitly request a change,

You can change your plan to a SIM-only which will reduce your monthly cost, either via calling CS on 150 or logging into your myEE online account and choosing the "upgrade now" links

XRaySpeX
EE Community Star
EE Community Star

No contract has ended! All that has happened is that its minimum term has expired & the contract itself just rolls on & on beyond it unchanged.

EE's traditional mobile contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There may however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.

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